Shipping | Where and How We Ship
Our goal is to offer you the best of both worlds when it comes to your Shipping Options. Every day, we deliver to hundreds of customers throughout the world, trying to find and coordinate value to speed of delivery.
Order delivery logistics are split into two parts:
Processing Time:Order Verification, Manufacturing (if Made-To-Order), Kitting (if Bundle), Quality Check, and Packaging
All orders are sent to one of our numerous Shipping Departments for dispatch within 24 hours of the order being placed. If the order is shipped from one of our US-based warehouses, upon receipt of your Order, the Shipping Department will ship out within 24 hours of their receipt. If the order is shipped from our International warehouse, upon receipt of your Order, the Shipping Department will ship out within 5 to 7 business days.
Shipping Time:This process of the Order, our Shipping Department has already transferred your Order to the appropriate Shipping Courier. The Shipping Courier is expected to deliver the item according to the Shipping Option you selected. Sometimes, the Shipping Courier will mess up and there may be a delay or loss. If this does happen, please notify one of our Associates right away so that we may try to resolve this issue.
Some US-based Couriers that we utilize are USPS, UPS, FedEx, and OnTrac. Any one of these Couriers may be used in accordance to the Delivery Times selected in Shipping Options (unless it explicitly states a specific Carrier). If the Item description explicitly states 'Ships from "country"', it will ship from that Country. Shipments from China will typically ship via ePacket, which is China Post in conjunction with USPS or the Destination's national Courier to deliver typically within 7 to 9 business days.